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Frequently Asked
Questions
Where can I get my car repaired?
Will I have to pay more if I don’t go where my insurance
company has recommended?
Do
I need three Estimates for my insurance company?
How should I choose an auto body shop?
Should I get a guarantee on the work?
Will the paint match after the repair?
Is
the vehicle checked out after repair and before the customer
picks it up?
Do
I have to go to the shop for my estimate?
How long has Eagle Collision Inc been in business?
What if there is more damage then is on the insurance
estimate and more than the amount the check was written for?
Recommendations
and Precautions
in the first 30 Days
Where
can I get my car repaired?
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It is state law that the owner of any vehicle
has the right to get the car repaired anywhere they choose.
Will I pay more if I don’t go where my insurance company has
recommended?
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Eagle Collision Inc. will work with any insurance to get an
agreed price, the only expense to our customers will be what
has been agreed upon between insurance company and our
customer, such as a deductible.
Do I need three Estimates for my insurance company?
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No, It is your choice where you have car repaired.
How should I
choose an auto body shop?
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You should get referred from a past customer or someone who
is in the automobile business and knows how the shops work,
do your research.
Should
I get a guarantee on the work?
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Yes, make sure you get a written guarantee on the work that
is done to your vehicle. Eagle Collision Inc. provides you
with a life time guarantee on the workmanship of repairs.Our
Guarantee
Will
the paint match after the repair?
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Yes, with computerized mixing and tinting, combined with a
professional blending technique, the color difference should
be undetectable.
www.carrefinishes.com
Is the vehicle checked out after repair and before the
customer picks it up?
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Yes. Every vehicle at Eagle Collision Inc. goes thru a 20+
safety and quality check list before delivery.
Quality Check-List
Do I have to go to the shop for my estimate?
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No. Eagle Collision Inc. has the ability to do onsite
Estimates by appointment or a
Quick
Quote with info provided from our customers online.
How long has Eagle Collision Inc been in business?
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Eagle Collision Inc. has been serving Eagle, Upper Uwchland
and Chester Springs for 20 years, longer then any other
auto-body shop in this area.
What if there is more damage then is on the insurance
estimate and more than the amount the check was written for?
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With an automobile accident it is always possible that there
is hidden damage and the insurance company is responsible to
pay for the damage no matter when it is found. The
additional damage is called supplemental damage and the
insurance company will issue a second check for the
additional amount.
Recommendations
and Precautions in the first 30
Days
DO
-Wash the vehicle by hand with cool water
and a very mild car wash solution using a soft cloth or
sponge.
-Always use clean fresh water.
-Wash your vehicle in the shade.
DO NOT
-Do not use a commercial car wash. Stiff
brushes or sponges could mar the finish and damage the
surface.
-Do not "dry wipe" your vehicle. Dry wiping can scratch the
finish.
-Do not drive on gravel roads. Chipping the finish is easily
done in the first 30 days.
-Avoid parking under trees and utility lines which are
likely to attract birds. Bird droppings have a high acid
content and will damage a freshly painted surface. Also,
tree sap can mar or spot a freshly painted surface. · Do not
spill gasoline, oil, antifreeze, transmission fluid, or
windshield solvent on the new finish.
-Do not scrape ice or snow from the newly painted surface.
-Do not wax or polish the vehicle. This will allow paint to
harden completely.
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